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📋 Table of Contents
Problem 1: Password Bhool Gaye
1
Login Screen Par "Forgot Password"
Login page par "Forgot Password" ya "Password Reset" link tap karein.
2
Mobile Number Enter Karo
Registered mobile number enter karein.
3
OTP Verify Karo
SMS par aane wala OTP enter karein.
4
New Password Set Karo
Naya strong password set karein aur login karein.
Problem 2: OTP Nahi Aa Raha
- 📶 Network check karo — SMS ke liye network signal chahiye
- ⏱ 2-3 minute wait karo — kabhi delay hoti hai
- 📵 DND mode off karo — Do Not Disturb SMS block karta hai
- 🔄 Dobara try karo — "Resend OTP" button use karein
- 📱 Dusra number try karo — agar available hai
Problem 3: Account Banned/Suspended
❌ Account Banned: Agar "Account Suspended" message aata hai toh in-game support se contact karein.
Account ban hone ke common reasons:
- Multiple accounts same device par
- Cheating software use karna
- Terms of Service violation
- Suspicious activity
Solution: In-game "Help" section se support ticket submit karein. Email: Contact Us se bhi madad le sakte hain.
Problem 4: Server Error / Connection Failed
- 🌐 Internet connection check karo
- 🔄 App restart karo
- 📱 Phone restart karo
- 🗑 App cache clear karo: Settings → Apps → 3 Patti Gold → Clear Cache
- ⬇ App update karo — purana version server issues de sakta hai
Problem 5: Facebook Login Issue
- Facebook app update karo
- Facebook se logout karo phir dobara login karo
- 3 Patti Gold ko Facebook permissions mein se remove karo phir dobara allow karo
- Mobile number se alternative login try karo
Problem 6: App Crash On Login
- App cache aur data clear karo
- App uninstall karke naya APK download karo
- Phone storage check karo — 100MB+ free chahiye
- RAM free karo — background apps close karo
General Login Tips
| Issue | Quick Fix |
|---|---|
| Login slow hai | WiFi use karo mobile data ki jagah |
| Black screen on login | App restart karo |
| Wrong password | Caps lock check karo |
| Number not registered | Registration guide dekho |
| Multiple device login | Ek device par ek baar login karein |
FAQs
Login ho raha tha pehle, ab nahi ho raha — kya hua? ▼
App version purana ho sakta hai ya server maintenance chal rahi ho. App update karo aur thodi der baad try karo.
Account delete ho gaya — recover ho sakta hai? ▼
In-game support se contact karein. Mobile number registered tha toh recovery possible hai.
Naya phone liya — account kaise transfer karein? ▼
Same mobile number ya Facebook se naye phone mein login karein — account automatically load ho jayega.
Coins gum gaye login ke baad — kya karein? ▼
In-game support center mein jaao aur transaction history check karo. Support se report karein.